If you’re regularly spending at any of our stores, it makes sense to be rewarded for your loyalty. Zouki Smart Loyalty Card enables you to pre-pay for your purchases across participating Zouki outlets while at the same time benefitting from our loyalty promotions.
Our Loyalty Card makes your shopping and eating experience with food and retail outlets convenient, fast and rewarding.
Free coffee on your birthday, buy 8 coffees and receive the 9th for free*
(*Not in conjunction with any other offers)
If you’re a current Smartcard holder click here to top up your card.
ACT — Moira’s Cafe, Cafe Yamba & Soul Cafe – Canberra Hospital ACT — Centenary Cafe – Centenary Hospital for Women and Children ACT — Madeleine’s Cafe & Zouki Cafe – North Canberra Hospital ACT — Little Company Cafe – Calvary Private Hospital Bruce ACT — Zouki Cafe – Calvary John James Hospital ACT — Brindy Cafe – University of Canberra Public Hospital ACT — Macchiato Cafe – ACT Law Courts
VIC — Zouki Cafe, Macchiato, Green Organics & Royal Berry – Royal Melbourne Hospital VIC — Isabella Cafe – Royal Women’s Hospital VIC — Zouki Cafe – Royal Park Campus VIC — Epi Cafe & Bridge Place – Epworth Private Richmond VIC — St Evin’s Cafe – St Vincent’s Private Hospital & Mercy VIC — Courtyard 55 & Green Shop – St Vincent’s Public Hospital VIC — Cafe 1934 – St Vincent’s Private Hospital East Melbourne VIC — Five Sisters Cafe – St Vincent’s Private Werribee VIC — Cafe 1863 – Royal Eye & Ear Hospital Main Campus VIC — Zouki on the Park Cafe – Royal Eye & Ear on the Park VIC — Zouki Cafe – St George Public Hospital Kew VIC — Courtyard Cafe – Epworth Private Hospital Camberwell VIC — Zouki Cafe – Epworth Private Hospital Geelong VIC — The Terrace Cafe – Cabrini Malvern VIC — Zouki Cafe – Cabrini Brighton VIC — Zouki Cafe – Angliss Hospital
NSW — Cafe on 3, Cafe on 4 & Wintergarden Cafe – St Vincent’s Private Hospital Darlinghurst NSW — Cafe on 7 & Forest Kitchen Cafe – Northern Beaches Hospital NSW — Green Shop & Belgrave Cafe – St Georges Hospital NSW — North District & Zouki Cafe – Mater Hospital North Sydney
QLD — Mothers Cafe – Mater Mothers Hospital QLD — Cafe on 3 & McAuley’s Cafe – Mater Hospital QLD — Chloe’s Cafe – Mater Private Hospital QLD — Lillian’s Cafe – St Vincent’s Private Hospital Kangaroo Point QLD — Zouki Cafe – Holy Spirit Northside Hospital
Yes, there are limits when you load funds onto your Zouki Loyalty Card. You can top up with a minimum of $10 and a maximum of $1000 at any one time.
No, it’s completely free to sign up. You have the option to top-up your smartcard with credit to use at our participating cafes if you wish.
Yes, your rewards and any credit on your Zouki Loyalty Card have a lifespan. You’ll have three years to use them, starting from the date you originally topped up your card.
At the moment, the easiest way to check your Zouki Loyalty Card balance is by asking our friendly team in-store when you make a purchase.
However, we have some exciting news! We’re launching our Zouki App in 2025, and one of its great features will be the ability to easily check your current balance and view your transaction history. So, stay tuned for the app launch!
If your card has a balance, it’s crucial to contact us right away at info@zouki.com.au or call us on 03 9320 9666. We can then suspend your old card and issue you a new one. Please note that we can’t be held responsible for any credit lost if your card is stolen.
If your lost card doesn’t have any credit on it, simply get in touch with us at any of our stores or via email at info@zouki.com.au and we’ll be happy to provide you with a new card.
Currently, gift cards are only valid for in-store purchases and cannot be used online or for catering services.
We love customer feedback, good and bad as we are truly designing our offering for your needs. Please be sure to fill in our customer survey feedback form here.
If you work near by, we recommend signing up to our loyalty program; Zouki SmartCard. We reward you for your transactions.