ACT — Moira’s Cafe, Cafe Yamba & Soul Cafe – Canberra Hospital
ACT — Centenary Cafe – Centenary Hospital for Women and Children
ACT — Madeleine’s Cafe & Zouki Cafe – North Canberra Hospital
ACT — Little Company Cafe – Calvary Private Hospital Bruce
ACT — Zouki Cafe – Calvary John James Hospital
ACT — Brindy Cafe – University of Canberra Public Hospital
ACT — Macchiato Cafe – ACT Law Courts

VIC — Zouki Cafe, Macchiato, Green Organics & Royal Berry – Royal Melbourne Hospital
VIC — Isabella Cafe – Royal Women’s Hospital
VIC — Zouki Cafe – Royal Park Campus
VIC — Epi Cafe & Bridge Place – Epworth Private Richmond
VIC — St Evin’s Cafe – St Vincent’s Private Hospital & Mercy
VIC — Courtyard 55 & Green Shop – St Vincent’s Public Hospital
VIC — Cafe 1934 – St Vincent’s Private Hospital East Melbourne
VIC — Five Sisters Cafe – St Vincent’s Private Werribee
VIC — Cafe 1863 – Royal Eye & Ear Hospital Main Campus
VIC — Zouki on the Park Cafe – Royal Eye & Ear on the Park
VIC — Zouki Cafe – St George Public Hospital Kew
VIC — Courtyard Cafe – Epworth Private Hospital Camberwell
VIC — Zouki Cafe – Epworth Private Hospital Geelong
VIC — The Terrace Cafe – Cabrini Malvern
VIC — Zouki Cafe – Cabrini Brighton
VIC — Zouki Cafe – Angliss Hospital

NSW — Cafe on 3, Cafe on 4 & Wintergarden Cafe – St Vincent’s Private Hospital Darlinghurst
NSW — Cafe on 7 & Forest Kitchen Cafe – Northern Beaches Hospital
NSW — Green Shop & Belgrave Cafe – St Georges Hospital
NSW — North District & Zouki Cafe – Mater Hospital North Sydney

QLD — Mothers Cafe – Mater Mothers Hospital
QLD — Cafe on 3 & McAuley’s Cafe – Mater Hospital
QLD — Chloe’s Cafe – Mater Private Hospital
QLD — Lillian’s Cafe – St Vincent’s Private Hospital Kangaroo Point
QLD — Zouki Cafe – Holy Spirit Northside Hospital

You can look forward to discounts and exclusive offers, which may vary depending on the Zouki location. Keep an eye out for reduced prices on meals or drinks.

Plus, at all participating sites, our coffee loyalty program lets you enjoy a free coffee after purchasing seven – just be aware this offer can’t be combined with other promotions like our 10% off food and beverages.

You will also receive a free coffee on your birthday! (Provided your birthday is registered with us)

Any vouchers you purchase will be valid for a generous period of three years from the date they were issued. For promotional rewards, the validity period will be clearly communicated when the offer is made.

To use your rewards, navigate to the “Vouchers” section on the app’s home screen. Select the specific voucher you wish to redeem and present the generated barcode to our team member to scan at the checkout during your transaction.

Absolutely! If you enable notifications within the rewards app, we’ll send you timely updates about new offers available at your nearest Zouki location.

To add funds to your account, scroll to the bottom of the app’s home screen and tap “Top Up Account.” This will securely direct you to our online payment page where you can enter your card details.

We accept major credit and debit cards, including Visa, Mastercard, and American Express.

Please allow up to 24 hours for any account top-ups and complimentary coffees to be processed and reflected in your rewards app and on your linked smartcard.

Your past transactions are easily accessible. From the home screen, scroll to the bottom and select “Top Up Account”, then tap “See All Transactions”.

Yes – for a quicker checkout experience, you can add your Zouki Rewards barcode to your Apple or Google Wallet. This option can be found under the “See My Profile” section, labelled “Add to Wallet”.

If you encounter this issue, please visit our troubleshooting page where a member of our team will be ready to help you get your account connected as quickly as possible.

Yes, your smartcard will remain active and linked to the same account as your app. However, if you intend to primarily use the app, please ensure you securely dispose of your physical card, as Zouki will not be responsible for any credit lost due to lost or stolen cards.